![]() ![]() ![]() ![]() Please continue to pay your Pulse bill online, bring it to the Utility Billing office, or drop it in the dropbox on the side of the building. In addition to paying bills online through the new customer portal, customers can always pay in person at the utility billing office, or drop their payments in the dropbox on the exterior south wall of the office. Utility Billing staff will be happy to help guide customers through the transition to the new system. The City has launched its new customer portal at. Read the FAQs about the City's process to re-start late fee charges and The community-owned utilities provider will resume late fee charges and disconnect notifications in April 2022 and will begin disconnecting utility service for unpaid accounts in June 2022.The City is committed to helping customers keep their lights on and water running. Attention: City to resume utility late fees and disconnects after temporary suspensionĪs the weather begins to warm, the City of Loveland has ended its year-long suspension of utility late fee collection and service disconnects. ![]()
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September 2023
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